From Outdated to Exceeding Expectations

Client IT Case Study 

Problems Our Client Faced

The combination of fast growth and an understaffed IT department created the perfect storm of obsolete infrastructure and vulnerable systems for our client. As problems arose, their one outsourced IT technician was becoming overwhelmed with putting out fires. Some of the main issues our client faced were:

The company couldn’t keep up with the rapid changes in technology along with the growth of their company. When our client realized they needed a complete IT overhaul, they reached out to our team at TrinWare.

Our Solutions

Our Results

Since contracting with Trinware for managed IT services, our client has experienced a quick return on their investment. They’ve seen more uniformity, security, connectivity between offices, and their executive-level managers are impressed with the results. Measurable results include:

  • Response time went from days to minutes
  • Microsoft security best practices were implemented
  • Developed a 5-year plan for their infrastructure to remain future-proof

The first month of Trinware’s services was the first time in 2 years that I didn’t have employees complaining about IT.

-Our client

Get These Results for Your Business

Trinware is there to quickly help them with any issues, reducing downtime and troubleshooting by internal staff. Our clients’ success is our success, and we can help you achieve an IT infrastructure that supports success at every turn.

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